The Shimano Gearshop is the official Shimano webshop. In this webshop you can buy Shimano cycling shoes, cleats, cycling glasses and clothing accessories online. Other Shimano products, such as bicycle components, are not available via the Shimano Gearshop. For these products, we are happy to refer you to an official Shimano dealer near you.
Where can I order Shimano bicycle components and fishing products?
It is not possible to order Shimano components or fishing products via the webshop. For more information about Shimano bicycle components and to find a dealer near you, please visit the Shimano bicycle website. For information about Shimano fishing products and to find a dealer near you, please visit the Shimano fishing website.
How do I know which size to order?
You can determine the correct size using the size chart on the product page. If a product runs larger or smaller than normal, this is mentioned in the size chart. Do you still have questions after viewing the size chart? Our customer service team is happy to help you. Below you can find the different size charts.
The product you want to order may be temporarily out of stock. We do our best to make the product available again as soon as possible. Would you like to receive a notification when the product is available again? Click the "Keep me informed" button on the product page. As soon as the product is back in stock, you will receive a message.
Can I change or cancel my order?
After your order has been placed, it is processed almost immediately. As a result, in many cases it is unfortunately no longer possible to change or cancel your order. Please contact our customer service to check whether an adjustment is still possible.
What is the status of my order?
To view the status of your order, go to your account page.
